fluxweb ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This policy explains what information we collect, why we collect it, and what rights you have over it.
Information we collect
We collect information in two ways: information you give us directly, and information collected automatically as you browse our site.
- Contact and project details — name, email address, website URL, and project information you submit through our contact form.
- Newsletter signups — the email address you provide when subscribing to our blog newsletter.
- Usage data — pages visited, time on site, referring URLs, device and browser type, collected automatically via analytics.
How we use your information
We use the information we collect to respond to project enquiries, send the newsletter you signed up for, improve our site and services, and understand how visitors use our site so we can make it better.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
Cookies and analytics
Our site uses Google Analytics (via Google Tag Manager) to understand how visitors use fluxweb.io. This sets cookies in your browser that collect anonymised usage data. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on, or by adjusting your browser's cookie settings to block third-party cookies.
Third-party services
We use a small number of third-party services to run this site and our business:
- Google Analytics — website traffic and behaviour analysis.
- Email delivery — to send contact form submissions and newsletter emails to our team and subscribers.
- WhatsApp — if you contact us via WhatsApp, that conversation is subject to WhatsApp's own privacy policy.
Each of these providers has its own privacy policy governing how it handles data on our behalf.
Data retention
We retain contact form submissions and project correspondence for as long as necessary to respond to your enquiry and, where a project goes ahead, for the duration of our working relationship plus a reasonable period afterward for accounting and legal purposes. Newsletter email addresses are retained until you unsubscribe.
Your rights
Depending on your location, you may have the right to access, correct, or delete the personal data we hold about you, object to or restrict certain processing, and request a copy of your data in a portable format. To exercise any of these rights, contact us using the details below.
Children's privacy
Our site and services are intended for businesses and professionals. We do not knowingly collect personal data from children under 16.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "last updated" date at the top of this page reflects the most recent revision.
Contact us
If you have questions about this policy or how we handle your data, reach out at hello@fluxweb.io or via our contact page.